Returns & Exchanges
At Denvix, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and unwashed apparel. If your new fashion piece isn't the perfect fit, we are here to help you find an alternative or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all Denvix tags attached to ensure the return is accepted by our quality team.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
